Most frequently asked questions
- I am getting an error message. What do I do?
- I cannot log in to complete my application. Is the system broken?
- I have forgotten my login details. What do I do?
- I am being told my research proposal exceeds the maximum length. Why is this?
- The university I attended is not listed in your drop-down menu. What do I need to do?
- Can you reinstate a deleted application?
- Payment security update
- I'm having issues with uploading my photograph to meet my condition, what should I do?
- 'Sorry - something has gone wrong' error
- System error with document upload descriptions
- Unable to submit application or reference issue (Issue resolved)
- Paragraph Formatting - No paragraph breaks